Terms of Use

Last updated: 5 March 2026

Ces Conditions d'Utilisation (« Conditions ») régissent votre accès et votre utilisation de la plateforme Mekavo, du site web et des services (collectivement, le « Service ») exploités par USK DIGITAL LTD (opérant sous le nom « Mekavo »), enregistrée en Angleterre et au Pays de Galles (N° de société 16477044). Mekavo est une société basée au Royaume-Uni qui fournit un logiciel de gestion de garage aux entreprises au Maroc et dans d'autres pays. Ces Conditions sont conformes au Dahir des obligations et contrats du Royaume du Maroc et à la Loi n°31-08 édictant des mesures de protection du consommateur.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. Acceptance of Terms

By accessing or using Mekavo, you confirm that you are at least 18 years old, have the authority to bind the business entity you represent, and agree to comply with these Terms and all applicable laws.

2. Account Terms

• You must provide accurate, complete, and current registration information
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorised access to your account
• One person or business may not maintain more than one free trial account
• You are responsible for all activity that occurs under your account

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorised access to the Service or its related systems
• Upload malicious code, viruses, or any harmful software
• Use the Service to send unsolicited bulk messages (spam)
• Reverse-engineer, decompile, or disassemble any part of the Service
• Resell, sublicence, or redistribute the Service without our written consent
• Use the Service in a way that could harm, disable, or impair the platform

We reserve the right to suspend or terminate accounts that violate these terms.

4. Your Data

You retain ownership of all data you upload to the Service ("Your Data"). By using Mekavo, you grant us a limited licence to store, process, and display Your Data solely for the purpose of providing the Service.

You are responsible for ensuring that you have the right to upload and process any personal data belonging to your customers. You act as the data controller for your customers' data, and Mekavo acts as the data processor. See our Privacy Policy for details.

We will not access, use, or share Your Data except as necessary to provide the Service, comply with the law, or as otherwise described in our Privacy Policy.

5. Payment Terms

• Mekavo est gratuit pour les garages au Maroc — aucun frais d'abonnement n'est facturé
• Des recharges optionnelles (packs de crédits SMS, packs de crédits IA et crédits de recherche de véhicules) sont disponibles à l'achat
• Tous les prix de recharge sont affichés en Dirham Marocain (MAD) et représentent le montant payable avant TVA
• Le Maroc a 20% de TVA — la taxe sur la valeur ajoutée est appliquée aux achats conformément à la loi
• Les packs de crédits SMS, packs de crédits IA et recharges de recherche de véhicules sont des achats uniques et non remboursables une fois que des crédits ou soldes ont été utilisés
• En utilisant des crédits achetés (IA, SMS, recherches de véhicules), vous consentez à l'exécution immédiate du service numérique
• Nous nous réservons le droit de modifier les tarifs avec un préavis de 30 jours
• Pour les détails complets de remboursement, consultez notre Politique de Remboursement

6. Cancellation and Termination

• You may cancel your subscription at any time from your account settings
• Cancellation takes effect at the end of your current billing period — you retain access until then
• Upon cancellation, your data will be retained for 90 days, after which it will be permanently deleted
• You may request immediate data deletion by contacting us
• We may terminate your account if you breach these Terms, with or without notice

For refund details, see our Refund Policy.

7. Intellectual Property

The Mekavo name, logo, software, design, and all related content are the intellectual property of USK DIGITAL LTD. These Terms do not grant you any rights to our trademarks, branding, or proprietary technology.

You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

8. Service Availability

We aim to provide 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance (we will notify you in advance where possible)
• Emergency maintenance or security patches
• Circumstances beyond our reasonable control (force majeure)

We are not liable for any loss or damage caused by service downtime.

9. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" and "as available" without warranties of any kind, express or implied
• We do not warrant that the Service will be error-free, secure, or meet your specific requirements
• Our total liability for any claim arising from or related to the Service shall not exceed the total fees paid by you in the 12 months preceding the claim
• We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify and hold harmless USK DIGITAL LTD, its officers, directors, and employees from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.

12. Governing Law and Disputes

Ces Conditions sont régies par et interprétées conformément aux lois d'Angleterre et du Pays de Galles. Tout litige découlant de ces Conditions sera soumis à la compétence exclusive des tribunaux d'Angleterre et du Pays de Galles. Nous respectons également vos droits en vertu de la Loi n°31-08 de protection du consommateur du Royaume du Maroc et du Dahir des obligations et contrats. Rien dans ces Conditions n'exclut les protections obligatoires du consommateur disponibles en vertu du droit marocain. Si vous estimez que vos droits de consommateur n'ont pas été respectés, vous pouvez contacter le Ministère de l'Industrie et du Commerce ou la direction de la protection du consommateur du Royaume du Maroc.

If you are a consumer in the European Union, you may also have the right to submit a dispute to the EU Online Dispute Resolution (ODR) platform.

13. Contact Us

If you have questions about these Terms, the fastest way to reach us is via a support ticket in your Mekavo dashboard (Messages page). You can also contact us directly:

USK DIGITAL LTD (trading as Mekavo)
76 Letchworth Rd, Leicester, LE3 6FH, UK

Email: