Mekavo Parking — Operator Agreement

This agreement is between MEKAVO LTD, a company registered in England and Wales (company number 16477044), trading as Mekavo ("Mekavo", "we", "us"), and you, the person or business listing and operating a parking site through Mekavo ("the operator", "you"). You enter into it when you create a parking site and confirm acceptance in the site setup. Read it carefully — it sets out who is responsible for what, and the responsibility for running a lawful parking operation is yours, not ours.

1. What Mekavo is — and is not

Mekavo is payment software. We give you a link and a QR sign so a driver can pay you for parking by card, and we pass the money to your own payment account. That is the entire service.

Mekavo is not a parking management company, a parking enforcement company, or your agent. We do not run your car park, set your rates for you, monitor it, patrol it, or chase non-payers. We do not, and do not purport to, take on any of the legal duties that come with operating paid parking on land. Those remain entirely with you.

2. Your right to charge for parking on the land

You warrant that, for every parking site you list, you either own the land or hold a clear, documented right — granted by the landowner — to charge the public for parking on it through Mekavo.

If that warranty is untrue for any site — for example you do not in fact control the land, or the owner has not authorised paid parking — we may remove the site immediately, and you are responsible for all consequences, including refunding any drivers and dealing with any claim by the landowner or anyone else.

3. Permits, licences and compliance are yours

Charging the public for parking is regulated differently from place to place. In some jurisdictions it requires a permit, licence, planning consent or other approval from a local authority or other body; in others there are rules about how you may price, sign, enforce or refund. You alone are responsible for finding out what applies to your site, obtaining every permission required before you start taking payments, keeping those permissions current, and complying with all applicable parking, consumer-protection, signage and pricing law in your jurisdiction.

Mekavo does not check whether your site is permitted, licensed or otherwise lawful, makes no representation that it is, and has no obligation to do so. If it later turns out that a required permission was missing, or that your operation breached any applicable law, that is your liability — not Mekavo's — and you will indemnify us under section 10 for anything that flows from it.

If you are in any doubt about whether you are allowed to charge for parking on a particular site, take your own legal advice before you list it. Do not list it on the assumption that it is fine.

4. Signage is your responsibility

You must put up clear signage at the entrance of each site, readable from a vehicle, stating that parking is paid, how to pay, the rates, and any maximum stay or other condition. Mekavo never installs signage and is not responsible for the adequacy, accuracy, condition or legality of yours.

We provide printable QR signs as a convenience. You decide whether they are suitable for your site, you are responsible for keeping them legible and in place, and you remain responsible for any additional signage your jurisdiction requires.

5. Mekavo does not do enforcement

Mekavo does not issue parking charge notices, does not clamp, does not tow, and does not pursue drivers who park without paying or overstay. Mekavo provides no enforcement tools and takes no part in enforcement.

If you choose to enforce — for example by issuing charges or instructing a third party — that is entirely your decision and your responsibility, on your own lawful basis, under any industry code or accreditation that applies to you, and using your own data and processes. You must not represent that Mekavo enforces, authorises or backs any enforcement action.

6. Payments, fees and refunds

Drivers pay you directly: the payment goes straight into your own connected payment account, and you are the merchant of record for that payment. Mekavo never holds your money.

Because the money is yours, refunds, chargebacks and payment disputes are yours to handle. If a driver is entitled to a refund — because they could not park, were overcharged, or for any reason your refund policy or applicable law requires — you must give it. Mekavo will not refund a driver on your behalf and is not liable to a driver for a refund.

Mekavo charges a software fee of 5% of each completed parking session, deducted automatically. We may change the fee on reasonable notice; if you do not accept the change you may stop listing your sites.

7. Driver data

To run the parking service you receive personal data about drivers — vehicle registration, email address and, if the driver provides it, phone number, plus any message a driver sends you through the contact form. In respect of that data you are a data controller in your own right.

You must comply with all data-protection and privacy law that applies to you, give drivers any privacy information they are entitled to, keep the data secure, and use it only to provide the parking service (and any lawful enforcement of it). You must not use driver data for unrelated marketing or pass it on except as the law allows.

8. We can suspend or remove your site

Mekavo may pause or remove any of your parking sites, and may suspend or close your access, at our sole discretion and without prior notice. That includes — but is not limited to — where we receive a complaint or report about the site, where we suspect the site is unlawful or unpermitted, where a required permission is missing, where there is a problem with your payment provider or identity verification, where you are in breach of this agreement, or for any other reason.

We owe you no compensation for a suspension or removal, including for parking revenue you would otherwise have earned. If we remove a site, you remain responsible for any in-flight sessions and any refunds due.

9. Reports about your site

Drivers and members of the public can report a parking site to Mekavo — for example that they were charged but could not park, that the signage did not match what they paid, that they do not believe the operator is allowed to charge there, that enforcement was aggressive, or that the site does not exist.

You agree that we may act on any report we consider credible, including by suspending or removing your site immediately while we look into it, and that you will cooperate promptly and honestly with any review, including providing evidence of your right to charge for parking and of any permission your jurisdiction requires.

10. Indemnity and limits of liability

You will indemnify Mekavo, and keep us indemnified, against any claim, demand, loss, damage, cost, fine or penalty (including reasonable legal costs) arising from or connected with your parking operation — including a missing or invalid permission, charging drivers without the right to do so, your signage, your enforcement, your refunds, your handling of driver data, or any breach by you of this agreement or of any law.

Nothing in this agreement limits liability that cannot lawfully be limited (such as for death or personal injury caused by negligence, or for fraud). Subject to that, Mekavo's total liability to you under or in connection with this agreement, however arising, is limited to the total software fees you paid us in the three months before the claim arose, and Mekavo is not liable to you for lost or anticipated parking revenue, lost profits, or indirect or consequential loss.

11. Term, changes, governing law and contact

This agreement runs for as long as you have a parking site listed. Either party may end it at any time: you by removing your sites and stopping use; Mekavo by giving notice or by acting under section 8. On ending, you remain responsible for any in-flight sessions, refunds due and payouts pending; sections 2, 3, 6, 7, 9, 10 and 11 survive.

We may amend this agreement on reasonable notice (for example by posting an updated version and telling you). If you keep listing sites after a change takes effect, you accept it.

This agreement is governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction, except where the mandatory law of your own jurisdiction provides otherwise. If any part is found unenforceable, the rest stays in force.

Questions about this agreement: .