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Get in Touch
Got a question about your cars on My Mekavo? Need help with a reminder, a shared service record for a buyer, or your account? We'd love to hear from you.
Visit Us
Our company headquarters is in the UK:
76 Letchworth RdLeicester, LE3 6FH
United Kingdom
Frequently Asked Questions
Quick answers to common questions from American shop owners.
Yes. For personal use — your car, your family's cars — My Mekavo is free forever. No credit card, no time limit, no ads. Optional paid tiers (VIP for more AI credits and included SMS; small-fleet pricing for 5+ business vehicles) exist, but most drivers never need them.
My Mekavo works in 60+ countries, including every US state. VIN decoding uses the NHTSA federal database (free, no lookup limit). State inspection and emissions reminders adapt to your state — some states require annual inspections, some only emissions, and a handful require none at all.
Yes. Pick "Request a Demo" in the form above and we'll walk you through My Mekavo — how service history arrives, how sharing a signed record with a buyer works, how reminders are set up. It takes 15 minutes.
Signed-in users can raise a ticket from Settings → Support — that's the fastest route because we can see your vehicles and records. Not signed in yet? Use the form above.
Everything is self-serve. Settings → Privacy → Export data gives you a ZIP of your vehicles, service history, documents, reminders and account. Settings → Privacy → Delete account removes your personal data within 90 days. California residents have full CCPA rights (access, deletion, opt-out of sale — though we don't sell data to anyone in the first place). See our Refund Policy for anything paid.
Ready to take your car's history back?
Free forever for personal use. Add your cars, get DMV and inspection reminders, receive service records from your shop automatically, and share a signed history with a buyer when it's time to sell.
Get started — it's free